About Your Bill

You may receive bills for services rendered at MERCY GROUP HOSPITAL from several sources.

Hospital Billing

Patients admitted to the hospital (inpatients) will receive separate invoices for some services. Your hospital bill will include charges for your room, food, medical supplies and services, and any tests or procedures that you undergo, including x-rays.

Patients seen in the emergency room, a clinic, or other outpatient setting may receive separate invoices for some services. Your emergency room, clinic, or outpatient bill will include charges for the use of the facility and any tests or procedures done at the time of your appointment. For scheduling reasons, some tests or procedures may be performed at a later date and will be billed separately from your outpatient or clinic invoice.

Physician’s Bill

Some physicians and physician groups may send you separate invoices that include the cost of medical or surgical care as well as costs involving review and interpretation of your diagnostic tests. For example, you might receive a bill from the radiologist who reads your x-ray. In addition, patients seen at Mercy Group Hospital may receive invoices from hospital-based physicians like anesthesiologists, emergency medicine physicians, pathologists, as well as from private community physicians.

Paying Your Bill

MERCY GROUP HOSPITAL promises to serve all patients. Services will not be denied based on a person’s race, color, sex, national origin, disability, religion, sexual orientation, family size, income, or inability to pay. Accepted insurance includes Medicaid, Medicare, and Children’s Health Insurance Program (CHIP). Discounted fees are offered for patients who qualify.

Payment Methods Include:

• Cash
• Personal check
• Money order
• Credit card (Master Card, Visa, American Express, Discover)

Payment Plans

We recommend that you contact your insurance payer before any hospital, clinic, or physician office visit to find out what is covered under your plan and whether you will be responsible for any part of the payment. If you are not able to pay your account in full, we can help you with a payment plan. If you are unable to pay for necessary medical care, you may qualify for financial assistance.